Physio With Caleb
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Physio With Caleb

A structured 12-week stroke arm recovery program designed by a physiotherapist.

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© 2026 Physio With Caleb. All rights reserved.

This program is not a substitute for individualised medical care.

HomePrivacy Policy

Privacy Policy

We are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: March 2026

1. Information We Collect

We collect information that you provide directly to us when you create an account, use the Service, or contact us. This may include:

  • Account information: Your name, email address, and password when you create an account.
  • Profile information: Information you provide about your recovery stage and preferences to personalise your program experience.
  • Usage data: Information about your interactions with the Service, including session completions, exercise logs, progress data, and feature usage.
  • Communications: Information you provide when you contact us for support, including your name, email, and the content of your messages.
  • Payment information: Payment details are processed securely by our payment provider (Paystack) and are not stored on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Track your exercise progress and generate progress summaries
  • Personalise your program experience based on your selected difficulty level
  • Send you important notifications about your account or the Service
  • Respond to your enquiries and provide customer support
  • Analyse usage patterns to improve the program and user experience
  • Comply with legal obligations

We do not use your personal health or progress data for advertising purposes. We do not sell your personal information to third parties.

3. Data Storage and Security

Your data is stored securely using industry-standard security measures, including encryption in transit and at rest. We use secure, reputable cloud hosting providers to store your information.

While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

Your progress data is retained for 12 months following account closure or subscription cancellation. After this period, your personal data will be permanently deleted.

4. Third Parties

We may share limited information with trusted third-party service providers who assist us in operating the Service. These providers are contractually obligated to protect your information and may only use it for the purposes we specify. These third parties include:

  • Payment processing: Paystack processes your payment information securely.
  • Hosting: Our cloud hosting provider stores your data securely.
  • Analytics: We use analytics tools to understand how the Service is used, in aggregate form.
  • Email: We use an email service provider to send transactional emails (such as account confirmations and password resets).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
  • Data portability: You can request your data in a structured, commonly used, machine-readable format.
  • Withdraw consent: Where we rely on your consent to process your information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

6. Cookies

We use cookies and similar technologies to provide and improve the Service. Cookies are small text files stored on your device that help us:

  • Keep you signed in to your account
  • Remember your preferences
  • Understand how you use the Service
  • Improve performance and user experience

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the Service.

We do not use cookies for third-party advertising or tracking across other websites.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: calebaseye@gmail.com

We take all privacy concerns seriously and will respond to your enquiry within 30 days.